Deposits & New Service
The Customer Service Department is open Monday through Friday from 8:00 am to 5:00 pm.
A deposit is required upon application for new water, sanitary sewer, and/or solid waste service.
For more detailed information, see City Code Section 22.28 for the current residential rates.
For commercial deposits, see City Code Section 22.28.
Application For Utility ServicesAll applications for water connections, sanitary sewer, and/or solid waste service to any premises shall be made to the City in writing on forms provided for that purpose, and shall state fully all the purposes for which such water, sanitary sewer, and/or solid waste service is required and the location of the premises to be supplied, and shall be signed by the owner, tenant, or agent. Such application when accepted by the City or upon its performance of the service applied for, shall constitute a contract between the applicant and the City, which shall bind such applicant to pay to the City for the services rendered, its prescribed rates therefore, and to comply with all rules and regulations as prescribed and fixed hereby or as hereafter adopted.
Anyone signing an application for service and requesting the bill to be sent to a different address for payment by another party does so at his own risk, as the City does not act as a collection agency for owner or agent, and takes no responsibility for collection of the account; and, should the account become delinquent, it will be charged to the contracting party and handled as any ordinary account.
- Application for Utility Services
- Direct Debit Authorization Form
- Irrigation Meter Application
- Letter of Authorization
- Roll-Off Application
- Water/Wastewater Leak Adjustment Request Form
After a customer's third "non-sufficient funds" check is returned to the City, only cash or money orders will be accepted for future payments.
Provided Service Charge
Initial turn-on fee $25.00
Meter check $25.00
Service restored for delinquency $25.00
Service restored after hours $40.00
Returned check $25.00
Per trip charge $25.00
Note: Penalty charges are 1.5% of the outstanding past-due balance or $10.00, whichever is greater.