Online Payments

Issues with Auto Pay

The City's Utility Billing Department recently underwent a system conversion. Accounts that were enrolled in Auto Payments using a debit or credit card prior to the conversion are no longer processing and may show a past due balance. The City of Temple Terrace will NOT shut off your water during this time and all penalties incurred will be reversed. We apologize for any inconvenience. 

Please sign in online to your account and re-enroll in Auto Pay to restart the service. Here are the steps to re-enroll:

  1. Click on Utility Payments below
  2. On the left-hand side – click on Login
  3. Enter your email and password
  4. On the left-hand side – click Auto Pay
  5. Click on View/Modify Enrollment Details
  6. Click Continue
  7. Type in all information requested
    • Name, Address, Zip
  8. Choose payment method
    • Enter Card Details and Expiration Date
  9. Check the box, “I am not a robot”
  10. Submit

Avoid being scammed online. 

Use only the links below to make online payments to the city.